Contact Us

Email

The easiest and quickest way to contact us is by email. Please remember to include as much detail as possible as well as your account number (or domain name) if you are an existing customer.

• Sales      [sales@netrino.co.uk]
• Support  [support@netrino.co.uk]

Phone/Fax

If you want to speak to one of us directly please feel free to give us a ring. Our staff are always happy to advise on our products and services and we operate a ring-back system so you won't waste time on hold!

• Phone:  0207 670 1670
• Fax:      0207 670 1677

Out of hours

For out of hours support please see the 'Welcome to Netrino' email sent to you when you set up your account. This email lists 24 hour contacts for reporting urgent network or server problems.

Post

Those who prefer a more traditional approach can write to us at:

NetrinoUK Ltd
13 Austin Friars,
London,
EC2N 2JX

Payment Details

We accept payment by cheque or BACS transfer. Please make cheques payable to 'NetrinoUK Ltd' and post them to the address above, or make your payment by BACS direct to our account. Please email Accounts for our account details. To make tracing your payment easier please use either your customer number, server number or invoice number as the BACS payment reference.